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Oracle offers information-driven Customer Relationship Management (CRM) product lines that leverage enterprise data to drive profitable customer interactions. Oracle's products cover the breadth of CRM functionality, from sales, marketing, and e-commerce, to customer service, multi-channel interaction, and analytics. Regardless of your organization's size or industry focus, Oracle CRM products deliver the information and capabilities you need to:
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Drive incremental revenue |
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Reduce interaction costs |
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Grow customer value |
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Oracle E-Business Suite Customer Relationship Management
Oracle's integrated Customer Relationship Management (CRM) solution is a set of applications that give you information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture that streamlines business processes, improves data quality, and allows all your key divisions to draw from the same source of data. With Oracle CRM, your company owns the single best tool for customer success—accurate information.
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Over 50 CRM-Specific Applications
From precisely measuring marketing campaigns to automatically dispatching field technicians to remote locations, Oracle has more than 50 CRM-specific applications that help you address every phase of your CRM cycle. Find out more: Oracle Sales, Oracle Services, Oracle Marketing.
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New in Oracle E-Business Suite 11i.10 CRM
Oracle E-Business Suite 11i.10 offers more than 2,600 enhancements to Oracle applications, including expanded marketing resource management and campaign management in Oracle Marketing and expanded B2B sales capabilities in Oracle Sales. Call an Oracle representative for more details.
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PeopleSoft Enterprise Customer Relationship Management
PeopleSoft Enterprise Customer Relationship Management (CRM) delivers "CRM for You"—solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
PeopleSoft Enterprise Customer Relationship Management is a family of applications in Oracle's PeopleSoft Enterprise product suite.
PeopleSoft Enterprise CRM Advantages:
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Fits your industry and business processes: Deploy a solution that delivers built-in best practices specific to your industry, the most flexible customer data model on the market today, and a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration.
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Fits your customer strategies and imperatives: Plan and execute differentiated customer strategies and take intelligent action across all of your channels. Gain visibility into customer performance and plan precise strategies that grow value. Set value targets for each customer segment and track ongoing performance in real time. Define customer value propositions that are both differentiated and appropriate for the potential value. |
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Fits your timeline, budget, and user expectations: Leverage unparalleled usability and performance to reduce your total cost of ownership and increase operational efficiency. PeopleSoft CRM Enterprise 8.9 has set the bar for delivering a better customer experience:
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Visit Oracle for more information
about Customer Relaitonship Management 
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Introducing 1Enterprise Applications from Mythics, Inc., A product manufacturing concept fostered by industry, managed by experience and creativity, revolutionizing the role of the vendor.
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Mythics, Inc., an End-to-End Oracle Information Systems Solution Provider to Federal, State and Local Government Agencies, Health Care and Higher Education Facilities as well as General Business Customers has been awarded The 2005 Value-Added Reseller Oracle® North America Titan Partner of the Year Award.
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Mythics is an Oracle Certified Partner and GSA Schedule holder for Oracle products. We offer the complete suite of Oracle database tools, application software and maintenance programs.
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