Posted on March 23, 2020 by Zeb Mellett
Tags: Oracle, Emergency Management, Support Services, Oracle Cloud, IT Management Services, Oracle Cloud Infrastructure, Oracle Database, Oracle Fusion Middleware, Fusion Middleware, COVID-19, Engineered Systems
As we all face the uncertainty of today and the challenges of social distancing, remote work, and travel restrictions, we understand the need to make adjustments to our shifting work paradigms. We are experiencing challenges and making decisions to ensure our workforce has the tools to continue their everyday work, while also remaining focused on the critical needs and realities of COVID-19 response. Throughout this time, system availability, performance, and stability are more important than ever.
Mythics is offering Mythics Customer Care: Emergency Surge Services to help your organization lower risk and address COVID-19 demands in a cost-effective manner while reducing strain on your internal team. These services also help a client’s internal team remain focused on the highest priority activities as opposed to routine system maintenance. Most of all, Mythics is proud to offer these services with deferred payment options, so our clients receive the right support at the right time. Our remote team can provide immediate surge support for Oracle Systems and will be on-boarded within a few hours. These services provide emergency, surge, or gap support, including the following sample activities:
Our team is here to ensure your Oracle systems remain operational. Our Emergency Surge Services catalog can be customized to meet your needs. Whether it is for IT Management Services, Database, Engineered Systems, Oracle Cloud Infrastructure, or Fusion Middleware, these services will reduce the strain on your internal team and allow your staff to focus on other critical service duties.
Zeb Mellett, Vice President of Managed and Remote Services, Mythics, Inc.