Oracle Service Cloud Express FedRAMP ATO Solutions

The Mythics Oracle Service Cloud FedRAMP Accelerator is designed to assist agencies in achieving and maintaining their Authorization to Operate (ATO) to implement and use the Oracle Service Cloud.

Oracle Service Cloud

The Oracle Service Cloud enables federal and public sector organizations to deliver modern customer service by engaging constituents, empowering employees and adapting quickly and securely using web customer service, cross-channel contact center, knowledge management and policy automation. The industry's broadest service platform, Oracle Service Cloud forever changes the way the public interacts with public sector organizations.

FedRAMP Program Overview

The Federal Risk and Authorization Management Program, or FedRAMP, is a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.

FedRAMP provides a streamlined avenue for U.S. Federal agencies to make use of cloud service provider platforms and offerings. Oracle solutions accredited through the FedRAMP provide federal entities a FISMA compliant — risk based cloud computing instance as a service; certified by an independent third-party assessment organization (3PAO). The certified Oracle government cloud environment provides ongoing security assessment, authorization, and continuous monitoring as a strategy to maintain a strong security posture. Inheriting the common controls as part of a FedRAMP adoption saves an estimated 30-40% of government costs, and staff required to conduct agency security assessments. These requirements typically address the first 80% of the agency security requirement.

FedRAMP, Agency Controls, and Authority to Operate (ATO)

Entities leveraging FedRAMP authorizations are required to address a subset of controls within their own agency, following Chief Information Security Officer (CISO) required controls.  Addressing these controls are critical to secure cloud usage – the additional 20% of security requirements are commonly known as agency controls. Mythics cloud security SME's can assist agencies in implementing agency required controls in addition to FedRAMP required mandatory customer controls as part of the shared responsibility for a cloud security model.  Mythics has proven expertise and exceptional past performances in assisting agencies with cloud authority to operate (ATO) / FedRAMP adoption by implementing technical, and operational controls based on FISMA and agency specific guidelines.

The Benefits of the Mythics Cloud Express FedRAMP ATO Solutions

  • Expert FedRAMP Help to identify your FedRAMP ATO security gaps and available remediation services to build a plan to bridge the gaps.
  • Quicker ATO Certifications are typically achieved because the process to identify gaps and the plan to bridge those gaps are documented and then implemented correctly. 
  • Yearly ATO Re-Certifications are socialized, budgeted, and planned for upfront. These re-certifications are typically items that are completely missed when evaluating cloud technologies that require ATOs for use.

The Mythics Oracle Service Cloud Accelerator is customized for your unique needs. The above are sample services numerous customers have completed with Mythics. These activities have repeatedly enabled these customers to achieve their Oracle Cloud Service ATOs quicker and maintain those ATOs required by FedRAMP.

Contact the Oracle FedRAMP experts at Mythics today: