Oracle Service Cloud

Differentiate your agency or brand by developing lasting, profitable relationships with unified web, social and contact center experiences with Oracle Service Cloud and Mythics.

Whether you need to deliver web customer service, enable a cross-channel contact center, provide fast service in the field, connect silos, or adhere to policies and regulations, Oracle Service Cloud makes it easy for customers to engage with your brand; your employees to serve customers; and your organization to adapt to changing business needs.

Why Oracle Service Cloud?

  • Connect Engagements:  Be consistent as engagements move across channels
  • Solve Problems: Deliver the right answers at the right time, every time
  • Understand Needs: Infuse actionable insight for greater customer value
  • Delight Constituents and Customers: Provide Reliable, adaptive experiences anywhere 

Why Mythics as your Oracle Service Cloud Implementation Partner?

Mythics is an Oracle Platinum Partner with unique expertise and a proven track record of managing successful Oracle Service Cloud implementations, migrations and integrations with other Oracle and non-Oracle systems. 

Mythics examines each customer’s strategic enterprise goals and designs a comprehensive roadmap to an Oracle Service Cloud solution that aligns to those goals. The Mythics Oracle Service Cloud roadmap will address the planning, design, deployment and management of the solution.

Georgia DOAS & Mythics "Improving Citizen Experiences with the Cloud"

Oracle Service Cloud E-Book

Learn How to Deliver Modern Customer Service when Reading this E-Book covering:

  • Web Customer Service
  • Cross-Channel Contact Center
  • Knowledge Management
  • Policy Automation